WebMagic support package

If you use WebMagic's hosting you have access to full support should a hosting problem ever arrise. But what if you need help beyond hosting, or need to have your site updated or a new facility installed. Cover is especially useful if you have applications installed that need periodic updates, such as CMS or e-commerce.

WebMagic's simple package allows you to request support when needed on a pre-paid basis.

 

The package offers;

    No binding contract

    No expiry date

    No annual renewal fees

    Telephone support

    20% off the pay-as-you-go hourly fee

    No minimum charges

 

What's the catch?

There isn't, your only obligation is to ensure you are in credit before requesting support and that you have sufficient credits to cover the work.

 

How much does it cost?

You need at least one credit. Each credit is £20.00.

 

How do I know how much credit I've used?

When you use the Support package you will be notified how much you have left, or if you do not have sufficient to cover the help requested you will advised how much you need to top up by.

 

What do I save?

You save 20% off the usual charge. The pay-as-you-go charge is £35.00 per hour with a £15.00 minimum charge.

 

How can I pay?

You can purchase credits from our online store or telephone us with credit card details.

 

Please contact WebMagic for further details contact us.


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